Return & Refund Policy
30-Day Return Window
We want you to love what you bring home. If something isn't right, we accept returns within 30 days of delivery for a full refund or exchange.
Eligibility
- Items must be unused, unworn and in original condition with any tags or packaging attached
- Clothing must be unworn and unwashed
- Ceramics, candles and home goods must be undamaged and in their original packaging
Non-Returnable Items
- Opened skincare and body care products, for hygiene reasons
- Items marked Final Sale at checkout
- Gift cards
How to Initiate a Return
- Email support@localnomad.us with your order code and the reason for return
- We will send a Return Merchandise Authorization (RMA) number within 1–2 business days
- Pack the item securely and write the RMA number on the outside of the package
- Ship to the return address provided in your RMA email
Return Shipping Costs
Return shipping is the customer's responsibility unless the return is due to our error (wrong or defective item), in which case we cover the cost.
Refunds
Once we receive and inspect your return, refunds are processed within 2 business days and appear on your original payment method within 5–10 business days.
Exchanges
To exchange an item for a different size or color, return the original item and place a new order for the fastest turnaround.
Defective or Wrong Items
If you receive a damaged, defective, or incorrect item, contact us within 7 days of delivery with photos. We will send a replacement or issue a full refund at no cost to you.
Questions about a return?
Email support@localnomad.us and we'll help you sort it out.